This Privacy Notice describes how Oceanic Superyacht Services Pty Ltd (“OSS”, “we”, “our”, or “us”) collects and processes personal information through this website. It complements our broader Privacy Statement, which outlines how OSS collects, uses, shares personal data, your rights under applicable privacy laws, and other relevant information about how we handle personal information. This website enables users to browse, order, and purchase OSS products and services (collectively, the “Products”), and provides related promotional and informational content. In the process, the website may collect technical data (as described below) and personal information if you leave feedback, submit a form, or request additional information.
We are committed to respecting your privacy and protecting the personal information you share with us. This Privacy Policy outlines the types of data we collect, how we use it, who we may share it with, and how you can manage your privacy rights when engaging with our services in Australia and the Asia Pacific region.
This is a quick overview of how Oceanic Superyacht Services handles your data:
• What we collect: Your name, contact details, boat name, billing info, payment details, and more.
• How we collect it: Through contact forms, checkout, newsletter signups, account creation, cookies, and thirdparty tools like Google Analytics or Stripe.
• Why we collect it: To process orders, send marketing emails, provide support, and meet legal obligations.
• Who we share it with: Trusted services like payment processors, email tools, and shipping providers.
• Your rights: You can request access, corrections, deletion, or opt out of marketing at any time.
For full details, please see our Privacy Policy below.
1. Who We Are
Oceanic Superyacht Services
Based in Australia
Serving clients throughout Australia & the Asia Pacific
2. Information We Collect
We may collect the following personal information:
- Full name
- Position or job title
- Boat name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- IP address and general location
- Login or account credentials
- Photos, identification documents, or other sensitive information
3. How We Collect Information
We collect personal information through the following channels:
• Contact forms on our website
• Checkout and payment processes
• Newsletter sign-ups
• Account creation or login
• Cookies and tracking technologies
• Third-party services such as Google Analytics and Strip
4. Why We Collect Information
We use your personal data to:
• Process and fulfill orders or service requests
• Send newsletters and marketing communications
• Provide customer support and respond to inquiries
• Comply with legal, regulatory, or tax obligations
5. Sharing Your Information
We only share your information when necessary and with trusted third parties:
• Payment processors (e.g., Stripe, PayPal)
• Email marketing providers (e.g., Mailchimp, Klaviyo)
• Shipping and logistics companies
These third parties are required to protect your information in accordance with applicable laws and our contractual
terms.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Some data may be kept indefinitely unless you request deletion, subject to our legal obligations.
7. Your Rights
You have the following rights regarding your personal data:
- Access – Request a copy of the information we hold about you
- Correction – Request corrections to inaccurate or incomplete data
- Deletion – Request deletion of your personal information
- Marketing Opt-Out – Unsubscribe from promotional emails at any time
- Withdraw Consent – Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the details below.
8. Contact Us
If you have any questions or requests related to this Privacy Policy or your personal data, please contact us at:
Email: info@oceanicsys.com.au
Contact Form: www.oceanicsys.com.au/contact-us
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with an updated effective date.